I just wanted to thank you for an amazing job & customer service. A few weeks ago I had sent an email regarding the rotted wood in a section of the roof decking I had discovered from the interior. I was upset because I didn't understand why that section wasn't addressed during the roof process. However Ross got in contact with me and stopped by literally days after a surgery. He took a look at it and reassured me the roof structure and decking in that section are in good condition. He even came back to put a brace in that section to give me peace of mind. So thank you, especially Ross, for giving me a good night's sleep when it rains knowing that I have a leak free roof! Thanks to the crew too.
Rachel V. of Midlothian, IL
Tuesday, October 1st