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S.K. N.

When they removed the old shingles, they found three areas that the plywood had suffered some damage because of water from upper-level downspouts. They not only replaced the plywood but also installed water & ice shield in these areas even though not required by code or shingle manufacturer. When working on a projection over the kitchen, they noticed the roof was a little weak. They removed the plywood and found that the builder had failed to put in one of the joists. They put in a joist. In all cases, they did not charge more than originally agreed.

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